BALWINDER KAUR

Managed and reconciled over 100 daily financial transactions, ensuring 100% accuracy in ledger close-outs through meticulous nightly payment audits using property management and POS systems.

Produced and distributed daily revenue, variance, and occupancy reports by 6 AM, providing critical data that accelerated budget tracking and informed strategic planning for senior leadership.

Spearheaded the implementation of a digital check-in and reporting process, reducing manual data entry time by 15% and significantly enhancing guest billing and payment accuracy.

Ensured strict compliance with internal controls and privacy regulations for all financial records, achieving zero documentation errors and maintaining continuous audit readiness.

Resolved over 20 guest account discrepancies per shift, consistently achieving a 90%+ guest satisfaction rate through transparent billing communication and timely adjustments.

Processed over 500 Accounts Payable and Accounts Receivable entries monthly using Sage 50 and QuickBooks, maintaining zero discrepancies and ensuring accurate monthly reconciliation and audit preparedness.

Generated comprehensive occupancy, expense, and utilization reports for a portfolio of 15+ commercial and residential properties, contributing to a 10% improvement in unit turnover efficiency.

Streamlined lease renewal processes by digitizing filing systems and optimizing document workflows, resulting in a 35% reduction in processing time and enhanced data integrity.

Facilitated effective communication and coordination with tenants, vendors, and contractors for payments, repairs, and service quotes, improving issue resolution speed by 20%.

Managed and resolved billing disputes and account modifications across multiple digital platforms (Facebook, Kijiji, Wix), ensuring precise financial record-keeping and client satisfaction.

Managed the processing of invoices, expense claims, and purchase orders (POs) using QuickBooks and Sage, achieving 100% data accuracy and facilitating timely vendor payments.

Administered comprehensive contractor documentation and ensured stringent safety compliance through ISNetworld and ComplyWorks, directly contributing to successful external audits.

Supported finance and HR departments by preparing critical reports, tracking budgets, and coordinating project timelines, which reduced project delays by 15% and enhanced financial oversight.

Orchestrated interview scheduling, onboarding processes, and internal communications for a team of over 20 employees, significantly boosting overall team efficiency.

Processed all billing, payments, and cash receipts for 80-100 guests weekly, performing meticulous reconciliations to ensure accurate ledger entries and tax application via PMS systems.

Reduced end-of-day financial discrepancies by 30% through diligent credit card authorization, chargeback review, and efficient refund processing, thereby enhancing payment integrity.

Managed daily cash operations, including preparing deposits up to $8,000 per day, ensuring strict adherence to audit and compliance standards.

Collaborated with management to generate weekly occupancy and sales reports, providing essential data for accurate budget forecasting and strategic decision-making.